BY LIZZ WAMBUA
Innovative thinking is an ongoing process that involves use of internal and external data to find and develop unique opportunities and ensure creativity and innovation for superior performance. Today’s business environment is so dynamic and highly competitive since competition has gone global. Therefore, corporate strategies must go beyond the borders of nations and markets. Unique business insights and opportunities must be developed and applied to create the firm’s competitive advantage. A journal article “Strategic Thinking: 11 Critical Skills Needed” by J. Glenn Ebersole states that the greatest and most successful organisations in the world, over many years and decades, would think ahead and encourage great strategic thinking at least somewhere in their business plans. The following are some of the factors that highlight the value of innovation and strategic thinking.
The value of innovative thinking full post Read More
(1029 words, 1 image, estimated 4:07 mins reading time)
By FRANCIS FONDO
Even at this day and age, many organisations view the launch of a strategic plan as an end to itself. There is normally pomp and celebrations during the launch where the full board, management and staff including, shareholders are in attendance. After the celebrations, everything is left to management to implement. Everyone else retreats to their cocoon hoping results will flow automatically.
How to execute a new strategy full post Read More
(1255 words, 1 image, estimated 5:01 mins reading time)
Death and disability from severe injuries can be avoided if the right care is provided quickly.
By TABITHA AREBA
World War II gave birth to the concept of emergency air evacuation, a mission that lowers morbidity and mortality rates due to the speedy movement of patients to hospitals coupled with timely management and proper handling of patients.Since then, air ambulance service has become an essential component of the health care system which when utilised appropriately saves lives and reduces the cost of health care.
Off to save lives full post Read More
(1894 words, 1 image, estimated 7:35 mins reading time)
The company should ensure that the individual leadership, commitment and support are given by the senior executive and by all members of the management team
By VAF MEITE
In today’s world, an economy with fewer trade barriers and enterprise competitiveness becomes an indisputable necessity. Thus, the objective of any company is “to consistently supply products and services of the agreed quality on time at the lowest possible total system cost.” Achieving this objective implies implementing appropriate management systems and using best proven practices. For manufacturing operations, setting up and implementing an Efficient Maintenance Management System (EMMS) makes a strong contribution to operational excellence.
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(994 words, 1 image, estimated 3:59 mins reading time)
Attitude change can only come from the individual and is not transferrable, a process whose outcome is not contained in a technical or professional manual or work instructions
By CAROLYNE GATHURU
In many organisations, staff that directly deal with customers either face-to-face or on telephone, are commonly referred to as ‘customer service’ staff. But who really are customer service staff, and are the qualities sought after for these positions applicable to the wider organisation?
Why attitude is key in customer service full post Read More
(1004 words, 1 image, estimated 4:01 mins reading time)