Boost your self-confidence



We are all born with self-confidence but it often seems to dwindle as we grow older. The people we mingle with on a day-to-day basis, our surroundings, the workplace environment or even everyday situations can break or make one’s self-confidence. One’s job and role at the workplace may present a boost in self-confidence but with work pressure “” and high dem”” ands to meet deadlines “” and targets, commendable performance may not be acknowledged. Having just graduated “” and fortunately in my first job, sometimes the workload may be overwhelming “” and one ends up feeling insufficient, which may affect one’s psyche.

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Terry, the super multi-tasker


Terry McKenzie works as an international claims manager with a global health insurance firm, runs an online business called TMHoodies “” and has a consultancy involved in customer service.


If you meet Terry Mckenzie “” and ask her, “What do you do?” expect a very long answer.

Terry, a nurse by profession, describes herself as a ‘super multi-tasker’. She works as an international claims manager with a global health insurance company in the country. She also runs an online company called TMHoodies, which makes personalised hoodies for both private “” and corporate clients. She’s also involved in consultancy, “” and together with three other professionals, runs Ackon Consultancy where they do customer care “” and staff training, bills for county government “” and other corporate training services.

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Reading requires discipline


Loic Amado is the Uber General Manager, East Africa “” and loves a book that will challenge his views “” and give him inspiration.


1.How has reading been instrumental to your career, personal life “” and contributed to your leadership roles?

Reading challenges me because it gives me perspectives from other leaders; as I read I get to interact “” and debate with their ideologies. Leaders “” and entrepreneurs sharing their wisdom in business edify my intellectual curiosity. It’s always great to relate to some of the challenges that other entrepreneurs went through during the early days of building their businesses. For me, reading has been instrumental in helping me to reflect on challenges that other entrepreneurs went through “” and how I can learn from their mistakes.

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The cost of broken promises


Purpose to change the future by keeping your word.


It is a new year “” and like every beginning of the year, we all look forward to having a wonderful “” and more exciting year than past one. Promises “” and resolutions are made to others “” and to self; after all, optimism is in the air. However, as is typical of human beings, “laws are made to be broken.”

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Interdependence is the way forward

H ands united together

Great achievements are projects of huge teams, with each individual working to deliver the final product.

By Antony Kairu

Ihave a problem with how success stories are told. Narratives about companies like Facebook, Google, Safaricom or Tesla hang on the leaders who are celebrated for their inventions “” and theories. Most of these stories are told as a one-man show, many times honouring the CEO or chairperson of the company. But, a closer look at things shows that these achievements are projects of huge teams, with each individual working to deliver the final product.

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Tourism must adapt to climate change


Sustainable tourism development aims at promoting the nexus between societal wellbeing, economic prosperity “” and environmental integrity protection. 


Early in November, I came across an article in a local daily of a family that woke up one morning after camping in one of the national parks to find water at their doorstep. They called the hotel, which advised them to pack up their lugage “” and move to higher grounds. No sooner were they evacuated than the whole campsite was enveloped in flood water. Some campers were not too lucky as their luggage got wet “” and muddy.

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Forces shaping banking in 2018


We will continue in 2018 to see more investment in technology-led efficiency programmes as blockchain technology makes headwinds in the sector.


It is said that if you wish to move mountains tomorrow, you must start lifting stones today. In the banking industry, going into the year 2017 seemed as if the mountains faced were insurmountable “” and would challenge even the strongest of balance sheets –from the Banking (Amendment) Act 2016, “” and the effects of prolonged drought on the various economic sectors, to the general election “” and new “” and arduous reporting requirements. Nonetheless, these numerous developments have been faced, “” and the industry can reflect on the year that was with mixed fortunes as it plans for a more eventful 2018.

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Leadership in a time of crisis



An effective leader emerges in times of crisis; when he/she manage to ride on opportunities, h”” andle tough problems “” and offer solutions while mobilising people to sail with the vision “” and weather the storms. It is said that bad times are good times for people who have the resolve “” and strength of character “” and resourcefulness to emerge as leaders.

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Staff training yields productivity


Evidence has shown that organisations that invests in effective staff training “” and development tend to achieve both short “” and long term benefits.


While it’s easy to view investment in employee development as a cost centre, statistics show that the benefits a company can accrue from a skilled manager are wide-reaching when considered wisely. There is indeed evidence that organisations investing in effective staff training “” and development tend to achieve both short “” and long term benefits.

Productivity “” and customer satisfaction

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Your digital footprint could kill your career


Social media activity coupled with implicit online activity like casual web search or browsing, online shopping, blogging, calling “” and texting all contribute to building a richly accurate digital footprint.


In case you want to have a glimpse of how much of your personal information is freely available online, start by conducting a simple Google search of your name. In the unlikely circumstances you don’t find any relevant information or at least photographs, then you have not existed – online that is. If you have an email, a social media account or any kind of online presence, it is likely there are traces of your personal information openly out there. Scientists are calling these traces of online personal information the digital footprint.

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