Employee burnout: Who is to blame and what can be done?

Employee burnout: Who is to blame and what can be done?

Executives need to own up to their role in creating workplace stress that leads to burnout and create systems of addressing the same. 

By MIRIAM CHEGE

Picture this. Your workload is always overwhelming regardless of your planning and prioritisation. You have tens of things that needed to have been done by yesterday. Every other time, you receive an additional call or email from your supervisor or co-managers of a new task that is to be completed by end of day. You also have several internal meetings to attend and from those there are more meetings to further discuss issues from the main meetings. This could be the scenario facing many supervisors and managers leading to burnout.

Read More

Employment trends in the gig economy

Employment trends in the gig economy

Allan Ngunze, HR Manager at Population Services Kenya (PS Kenya) shares some insights on the current and future state of HR and what we need to take cognizance of. He spoke to MURUGI NDWIGA.

Being at the centre of hiring, how do you spot talent and how can you tell that a candidate will be a good fit for an organization? Do you make bad choices when recruiting and how do you salvage the situation?

For me attitude is very key, poise and other softer skills and the non-verbal cues that are communicated during an interview. Confidence is also key in terms of being able to articulate issues when questions are asked and or when making presentations.

Read More

The culture of agility and staying ahead

The culture of agility and staying ahead

Companies that empower their workforce – by helping them plan for the unknown, mitigate risk and thrive at work – will be more successful in building a responsive and successful organisation.

By STACY BRONSTEIN

As competition for talent continues to rise and business models are disrupted by technology and socio-demographic shifts, organisations are still taking an evolutionary approach to their talent strategies in the face of revolutionary changes. According to Mercer’s 2017 Global Talent Trends Study, nearly all organisations globally (93 per cent) report they are planning to redesign their structure in the next two years.

Read More

BAD BOSS phenomenon

BAD BOSS phenomenon

Creating a compelling place for employees to work is a critical success factor for a business.

By MIRIAM M. CHEGE

Research indicates that the biggest determinant of how satisfied, committed and engaged people are at work is the immediate supervisor. An interesting observation is the correlation between employee satisfaction and customer satisfaction and ultimately revenue regeneration plus profits. This employee-customer-profit model has been deployed in turning around companies such as Sears, a merchandising group in America.

Read More

The value of innovative thinking

The value of innovative thinking

BY LIZZ WAMBUA

Innovative thinking is an ongoing process that involves use of internal and external data to find and develop unique opportunities and ensure creativity and innovation for superior performance. Today’s business environment is so dynamic and highly competitive since competition has gone global. Therefore, corporate strategies must go beyond the borders of nations and markets. Unique business insights and opportunities must be developed and applied to create the firm’s competitive advantage. A journal article “Strategic Thinking: 11 Critical Skills Needed” by J. Glenn Ebersole states that the greatest and most successful organisations in the world, over many years and decades, would think ahead and encourage great strategic thinking at least somewhere in their business plans. The following are some of the factors that highlight the value of innovation and strategic thinking.

Read More

4 steps to bring your team back to LIFE

4 steps to bring your team back to LIFE

Don’t set them up for failure, let them experience success

By ELIZABETH MUGUCHU

So there I was with a shiny new job, excited, ready to deliver and impress. On the first day, I’m greeted by a team of demotivated and unfocused employees. I am a strong believer in “hiring the right people and then letting them do their job” but different circumstances call for different management styles.

Once in a while a manager may find himself with a team that needs a little hand holding, and it may be necessary to be completely immersed in what the team is working on, to ensure they understand the vision that the manager wants to translate.

Read More

Is it a ‘yes’ or ‘no’?

Is it a ‘yes’ or ‘no’?

By JOYCE KADUKI

In the traditional African setting, women were the primary caregivers in homes. They took care of children, the sick and the elderly, among a myriad of other household chores. This was in addition to shouldering activities outside the home like tilling the land. As a result, saying ‘yes’ to a wide range of requests came naturally to them.

Today, the world has changed. A lot of women now work outside the home, in addition to taking time to go to school and advance their careers.

Read More

Towards a hallmark of innovation

Towards a hallmark of innovation

By KRIS SENANU

Last week, I had to re-new my insurance premiums and the journey begun from a call with the broker who asked that I take the car for valuation, after which he would send me the report. I would then be required to fill in some new forms, send the payment and wait another 48 hours to get my new sticker! This got me thinking about how very little has changed about insurance since I bought my first car 22 years ago. Actually, the only difference in the process is that my assistant is now able to pay using mobile money as opposed to queuing at the bank. If anything, the certificate was actually processed on the same day but the paper work seems to be a constant, or even more.

Read More

Five ways to take charge of your life

Five ways to take charge of your life

By JOYCE KADUKI

Every once in a while, we get to a point where we feel as if we are losing control of demands in our lives. Sometimes, it seems someone has taken over the driver’s seat, and we are right at the back, looking on helplessly at the speed and direction our lives are taking, yet being unable to do anything about it. It is a moment of powerlessness where we operate in reactive mode.

A situation like that is not sustainable. The question is, how does one end up there? Even more important, what should one do to retain or regain control of their life?

Read More

Uganda offers refugees a home away from home

Uganda offers refugees a home away from home

 During the just concluded 71st Session of the UN General Assembly (UNGA 71) which was in September 2016 at the United Nations Headquarters in New York, 193 governments committed to help many more refugees to reunite. In this article, we look at what Uganda has done in empowering refugees to become gainfully employed, self-sufficient, and to live in dignity.
“It is my view that an economically empowered refugee is beneficial to the national economy,” said Marcel Tibaleka, Uganda’s Ambassador to Germany and The Vatican.

Read More