Redefining leadership

Redefining leadership

Leadership is not about the size of your office or having formal authority. Leadership 2.0 is a mindset, a way of being – the way we operate through the days.

By PAULINE MACHARIA

I once had a boss who reminded me he was the CEO 17 times over in a letter he wrote to me. I recall how that capitalised abbreviation stood out against all other small letters in the two-page letter, which left me wondering why he needed to emphasis that he was the CEO.

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Terry, the super multi-tasker

Terry, the super multi-tasker

Terry McKenzie works as an international claims manager with a global health insurance firm, runs an online business called TMHoodies and has a consultancy involved in customer service.

By MERCY KAMANA

If you meet Terry Mckenzie and ask her, “What do you do?” expect a very long answer.

Terry, a nurse by profession, describes herself as a ‘super multi-tasker’. She works as an international claims manager with a global health insurance company in the country. She also runs an online company called TMHoodies, which makes personalised hoodies for both private and corporate clients. She’s also involved in consultancy, and together with three other professionals, runs Ackon Consultancy where they do customer care and staff training, bills for county government and other corporate training services.

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How to make devolution count

How to make devolution count

Former Presidential candidate Prof James Ole Kiyiapi talks about the issues that are undermining devolution and what we can do differently.

By KAGENI MUSE

Six years into a devolved system of governance and Kenya has many boasts- the first being that we actually have executed devolution and have 47 counties up and running. Second is that resources and power have been spread out to other centres across the nation and new economic hubs are evident.

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The six common leadership myths

The six common leadership myths

Leadership comes in many forms and so does myths associated with it.

By SAMMI NDERITU

As Karen Kimsey-House, co-author of Co-Active Leadership and Co-Active Coaching, observes, existing businesses are facing disruption at all levels. She notes that younger employees are not satisfied with just a “job,” but rather, want work that allows them to be involved and included in decisions. Traditional command and control leadership models are floundering, unable to adapt to the need for more collaboration and inclusion. “Flattening organisational structure is all the rage these days, but until we move beyond some of our long-cherished myths about what it means to be a leader, it will be difficult to truly generate change,” she says.

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Let’s cut on plastic waste

Let’s cut on plastic waste

If current trends continue, roughly 12 billion metric tonnes of plastic waste will be in landfills or the natural environment by 2050 hence the urgent need to rethink our addiction to plastic.

By WANJIRU KANG’ARA

Plastic is one of the most widely used and cheapest materials in the world today. Polyethylene terephthalateplastic is used in soft drinks, juices, water, beer, mouthwash, peanut butter, salad dressing, detergent and cleaner containers. DEHP, which is an abbreviation for di(2- ethylhexyl) phthalate, is a chemical that is commonly added to plastics to make them flexible. DEHP is widely in PVC plastics such as footwear, building materials and floor coverings.

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Winning is about continuous improvement

Winning is about continuous improvement

It takes persistence, team effort and embracing an attitude of learning in order to excel.

By SAMMI NDERITU

A few weeks have passed since Steven Oluoch, Chief Executive ICEA Lion Group, was awarded the ‘The CEO of the Year’ trophy during the prestigious Company of the Year Awards (COYA). However, the excitement on his face is still evident as he talks about it. Besides the CEO’s win, the company bagged ‘Customer Orientation’ and ‘Marketing and Financial Management’ awards.

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Employee burnout: Who is to blame and what can be done?

Employee burnout: Who is to blame and what can be done?

Executives need to own up to their role in creating workplace stress that leads to burnout and create systems of addressing the same. 

By MIRIAM CHEGE

Picture this. Your workload is always overwhelming regardless of your planning and prioritisation. You have tens of things that needed to have been done by yesterday. Every other time, you receive an additional call or email from your supervisor or co-managers of a new task that is to be completed by end of day. You also have several internal meetings to attend and from those there are more meetings to further discuss issues from the main meetings. This could be the scenario facing many supervisors and managers leading to burnout.

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Employment trends in the gig economy

Employment trends in the gig economy

Allan Ngunze, HR Manager at Population Services Kenya (PS Kenya) shares some insights on the current and future state of HR and what we need to take cognizance of. He spoke to MURUGI NDWIGA.

Being at the centre of hiring, how do you spot talent and how can you tell that a candidate will be a good fit for an organization? Do you make bad choices when recruiting and how do you salvage the situation?

For me attitude is very key, poise and other softer skills and the non-verbal cues that are communicated during an interview. Confidence is also key in terms of being able to articulate issues when questions are asked and or when making presentations.

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The culture of agility and staying ahead

The culture of agility and staying ahead

Companies that empower their workforce – by helping them plan for the unknown, mitigate risk and thrive at work – will be more successful in building a responsive and successful organisation.

By STACY BRONSTEIN

As competition for talent continues to rise and business models are disrupted by technology and socio-demographic shifts, organisations are still taking an evolutionary approach to their talent strategies in the face of revolutionary changes. According to Mercer’s 2017 Global Talent Trends Study, nearly all organisations globally (93 per cent) report they are planning to redesign their structure in the next two years.

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BAD BOSS phenomenon

BAD BOSS phenomenon

Creating a compelling place for employees to work is a critical success factor for a business.

By MIRIAM M. CHEGE

Research indicates that the biggest determinant of how satisfied, committed and engaged people are at work is the immediate supervisor. An interesting observation is the correlation between employee satisfaction and customer satisfaction and ultimately revenue regeneration plus profits. This employee-customer-profit model has been deployed in turning around companies such as Sears, a merchandising group in America.

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