Forces shaping banking in 2018

Forces shaping banking in 2018

We will continue in 2018 to see more investment in technology-led efficiency programmes as blockchain technology makes headwinds in the sector.

By NURU MUGAMBI

It is said that if you wish to move mountains tomorrow, you must start lifting stones today. In the banking industry, going into the year 2017 seemed as if the mountains faced were insurmountable and would challenge even the strongest of balance sheets –from the Banking (Amendment) Act 2016, and the effects of prolonged drought on the various economic sectors, to the general election and new and arduous reporting requirements. Nonetheless, these numerous developments have been faced, and the industry can reflect on the year that was with mixed fortunes as it plans for a more eventful 2018.

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Leadership in a time of crisis

Leadership in a time of crisis

By MURIITHI NDEGWA

An effective leader emerges in times of crisis; when he/she manage to ride on opportunities, handle tough problems and offer solutions while mobilising people to sail with the vision and weather the storms. It is said that bad times are good times for people who have the resolve and strength of character and resourcefulness to emerge as leaders.

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Staff training yields productivity

Staff training yields productivity

Evidence has shown that organisations that invests in effective staff training and development tend to achieve both short and long term benefits.

By MURIITHI NDEGWA

While it’s easy to view investment in employee development as a cost centre, statistics show that the benefits a company can accrue from a skilled manager are wide-reaching when considered wisely. There is indeed evidence that organisations investing in effective staff training and development tend to achieve both short and long term benefits.

Productivity and customer satisfaction

Training increases overall customer satisfaction because of professional service delivery by the staff, which can only be achieved through targeted customer service training.

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Is your child playing enough?

Is your child playing enough?

Play has a crucial role in brain development among children as shown by various researches, supporting intellectual, emotional and social abilities.

By DR JUSTINE ODIONYI

Promotion of physical activity among adults has elicited a lot of attention in the recent past. People are learning the importance of staying active, taking up a sport, walking, jogging or going to the gym. Children on the other hand are expected to naturally not have a challenge with physical activity since in our traditional set-up physical play time was more than enough.The World Health Organisation (WHO) defines physical activity as any body movements produced by skeletal muscles and results in energy expenditure. Physical activity can be achieved through working, doing household chores, engaging in leisure activities and physical play. WHO further explains that it is beyond exercise, which is planned coordinated movements and is a subset of physical activity.

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Your digital footprint could kill your career

Your digital footprint could kill your career

Social media activity coupled with implicit online activity like casual web search or browsing, online shopping, blogging, calling and texting all contribute to building a richly accurate digital footprint.

By BENSON MUGAMBI

In case you want to have a glimpse of how much of your personal information is freely available online, start by conducting a simple Google search of your name. In the unlikely circumstances you don’t find any relevant information or at least photographs, then you have not existed – online that is. If you have an email, a social media account or any kind of online presence, it is likely there are traces of your personal information openly out there. Scientists are calling these traces of online personal information the digital footprint.

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Reverse mentoring

Reverse mentoring

Understanding the real benefits of learning from millennials.

By ROBERT KANYUA 

Millennials are corporate assets and “crown jewels” with the potential to generate value for organisations. As a leader, your organisations’ competitive edge and career may lie in leveraging the knowledge of millennials through reverse mentoring.

When we think of mentoring, we conjure up images of experienced executives with a higher age and rank, sharing ideas with some younger, junior and usually less experienced individuals. Experience is essential in organisations and more so in mentorship. Nevertheless, does an experienced executive have something to learn from a millennial with no business experience or visibility in the organisation?

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Building a STRONG business, brick by brick

Building a STRONG business, brick by brick

Mabati Rolling Mills (MRM) has been in business since 1961, ensuring they are at the forefront of growth through innovation, technology and sustainability. ANDREW HEYCOTT, Chief Executive Officer, talks to SAMMI NDERITU about their success journey.

1.How has the recent electioneering period in Kenya affected your business? Have you had to re-organise your operations to cushion yourself from the current economic slowdown?

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The dentist who is passionate about hair and skin

The dentist who is passionate about hair and skin

Dr Gasheri Thuku is successfully juggling a career in dentistry where she heads the Dental Department at the Maragwa Sub-district Hospital and runs a business – manufacturing and selling natural skin care products.

By MERCY KAMANA

One thing stands out about Dr. Gasheri Thuku – she is a rolling ball of energy and laughter. The most asked question about her is, “How many hours do you have in your day?”  Dr. Gasheri is a dentist at the Maragwa Sub-county Hospital where she also doubles as the Head of Dental Department. She is also the founder and CEO of Sheth Naturals, a natural oils and butters company that she started in 2014.

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I’m excited to be in media and tech space in Africa right now

I’m excited to be in media and tech space in Africa right now

ISIS NYONG’O, founder and CEO of Mums Village and a principal at strategic advisory firm Asphalt& Ink, speaks on her journey into entrepreneurship.

By KAGENI MUSE

Q. You’ve had an interesting career path in tech, often being in areas where you are breaking ground. You have even been named as Forbes Africa Top 20 Youngest Power Women and World Economic Forum’s Young Global Leaders. How has the journey been?

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Winning is about continuous improvement

Winning is about continuous improvement

It takes persistence, team effort and embracing an attitude of learning in order to excel.

By SAMMI NDERITU

A few weeks have passed since Steven Oluoch, Chief Executive ICEA Lion Group, was awarded the ‘The CEO of the Year’ trophy during the prestigious Company of the Year Awards (COYA). However, the excitement on his face is still evident as he talks about it. Besides the CEO’s win, the company bagged ‘Customer Orientation’ and ‘Marketing and Financial Management’ awards.

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