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The missing link to delighting your customers

VoC program can build closer connections with customers by giving them what they need, how they need it. By ANGELA RARIEYA  Be bold! Be brave! Be heard in the


Password pitfalls to avoi...

Organisations’ IT departments should ensure users use authorised devices


Africa gets better for in...

Increased linkages between African countries is one of the

Big Data

How to transform insuran...

Trends can be identified through various data sources such